Solutions

All Mondago products come packed with plenty of features, i.e. the 4 core features are Address book searching, Call history, Caller ID preview window, and contact popping (popping a CRM record).

Find the features below or visit the Product’s website for a comprehensive list of all solutions available for each product type.

Click to Dial

Dialing from web browsers and integrated applications, including bespoke dialing

CRM Integration

Integrate a supported Business System or CRM Application for contact popping, logging a call, click to dial, sharing contacts among organization, and more

Presence

Presence window allows users to see the extension status of their colleagues

Microsoft Teams Integration

Show, add, pop CRM contact from a MS Teams calls, change preferred device, open MS Teams chat from Mondago Presence window, show colleague’s photo from Presence, and more

Agent Management

A dockable toolbar provides a simple way for a Call Center agent to change settings

Call Center Wallboard

A lightweight, easy to install and cost effective ACD Wallboard solution for use on a PC

Softphone

Mondago Softphone allows the user to make telephone calls over the internet via a computer

Telephony API

Multiple APIs for different purposes, can all be used simultaneous and the internal Ids and values are portable between APIs

Latest Integrations

8 new CRM applications added – Check the product website if yours isn’t on the standard CRM list

Technology Partners

Mondago technology partners have a strong collaboration with us to ensure their telephony solutions are compatible with Mondago’s CTI product set

Find Solutions

Mondago products aren’t solely CRM integrators, they come packed with features that benefit the call handling experience

Become an Add-in Partner

An Add-in is a program that is written to link to our client to a specific business application

Go Integrator Nava

Nava supports the netsapiens hosted UC telephone platform! Learn more

Nava In the News

We’ve been published in UC Today – see what UC Today had to say about our new product launch