All Mondago products come packed with plenty of features, i.e. the 4 core features are Address book searching, Call history, Caller ID preview window, and contact popping (popping a CRM record).
Find the features below or visit the Product’s website for a comprehensive list of all solutions available for each product type.
Click to Dial
Dialing from web browsers and integrated applications, including bespoke dialing
Integrate a supported Business System or CRM Application for contact popping, logging a call, click to dial, sharing contacts among organization, and more
Presence window allows users to see the extension status of their colleagues
Microsoft Teams Integration
Show, add, pop CRM contact from a MS Teams calls, change preferred device, open MS Teams chat from Mondago Presence window, show colleague’s photo from Presence, and more
A dockable toolbar provides a simple way for a Call Center agent to change settings
Call Center Wallboard
A lightweight, easy to install and cost effective ACD Wallboard solution for use on a PC
Mondago Softphone allows the user to make telephone calls over the internet via a computer
Multiple APIs for different purposes, can all be used simultaneous and the internal Ids and values are portable between APIs