Solutions

All Mondago products come packed with plenty of features and different license types, i.e. Address book searching, Call history, Caller ID preview window, Embedded Softphone, Add contact, and contact popping (popping a CRM record) to name a few.

Find the features below or visit the Product’s website for a comprehensive list of all solutions available for each product type.

Click to Dial

Dialing from web browsers and integrated applications, including bespoke dialing

CRM Integration

Integrate a supported Business System or CRM Application for contact popping, logging a call, click to dial, sharing contacts among organization, and more

Presence

Presence window allows users to see the extension status of their colleagues

Microsoft Teams Integration

Show, add, pop CRM contact from a MS Teams calls, change preferred device, open MS Teams chat from Mondago Presence window, show colleague’s photo from Presence, and more

Agent Management

A dockable toolbar provides a simple way for a Call Center agent to change settings

Call Center Wallboard

A lightweight, easy to install and cost effective ACD Wallboard solution for use on a PC

Softphone

Mondago Softphone allows the user to make telephone calls over the internet via a computer

Telephony API

Multiple APIs for different purposes, can all be used simultaneous and the internal Ids and values are portable between APIs

Go Integrator

Next generation solution for both NetSapiens and Cisco BroadWorks hosted telephony systems – provides CRM integration, call control, MS Teams, and more!

Microsoft Teams Integration

Go Integrator Cara and Go Integrator Nava support a range of MS Teams features, including setting Teams as the main device, an adapter for CRM integration, and Teams presence for colleagues

Become a Partner

Collab with us and join our team as either a CRM Integration Partner or become a Distributor of one of our products – get in touch

CRM Integrations

New CRM and contact-orientated business applications added – visit your product’s CRM Viewer for a comprehensive list

Integration Videos

Watch Go Integrator CRM integration features with the most popular CRM applications

Stay up to date

Follow us on LinkedIn for weekly updates on product releases, newly added integrations, and events we are attending