Product Support Lifecycle

Go Connect PC

Go Connect PC 

Version Iteration Current Status End of Support Date 
2.5 40 End of support 23rd February 2018 
2.6 12 End of Support 10th March 2019 
3.0 13 End of Support 8th April 2020 
3.1 Supported 06th December 2021 
3.2 Production Version - Supported   

Go Connect TAPI driver

VersionIterationCurrent StatusEnd of Support Date
2.532End of support1st February 2018
2.612Production Version – Supported

What does “Supported Version” mean?

When you use a supported version and subscribe to Software Assurance, you can get technical support for the given version. If your version is no longer supported, we’re not able to provide support even if you have a valid software assurance contract and we suggest that you upgrade to a supported version or, preferably, to the latest available version.

Version Support Policy

Any new major or minor release is supported for a minimum period of 12 months. Please review the support table for latest information on supported versions.

Important Notes

Go Connect systems that are not licensed for Software Assurance will be unable to upgrade to later major or minor versions of the software. It should be noted that Iteration upgrades within a major/minor release do not require the Go Connect system to be licensed for Software Assurance.