Go Connect Server Information

Minimum Version Required:

2.4.0

Installation Notes:

To perform an installation you will need the IP address of the PBX.

Directory Download:

Extensions

Advisories:

Only one extension per PBX user is supported.

Only one CTI application can be connected directly at a time to the Panasonic. To connect more than one CTI application the Panasonic Multiplexer (MUX) is required. This is licensed separately.
Go Connect Server detects "connected" handsets to prevent downloading too many devices. If unconnected devices are required they can be added manually.
Presently, there is a problem with using CTI with UT handsets. Retrieve (unhold) doesn't work. It needs to be done manually. UT models should be via uaCSTA.

The information presented on this page is based on testing with manufacturer handsets that are fully compatible with the PBX CTI Interface. For clarity KX-HDV handsets are not fully compatible unless operated in uaCSTA mode – see uaCSTA PBX type for more information.

User Container - Device settings - Sub Device is not supported - the Go Connect Server client will show incorrect behaviour if the mobile call is answered.

KX-UT670 handsets are not supported

*KX-NT680 & NT630 are supported, but have not been lab tested.
*Flexdesking is not supported.

If mobile phone twinning is enabled (User Container - Device settings) nosnapshot=1 needs to be enabled.

Connection Information

Type:

CSTA

Requirements:

CTI Activation Key is required (KX-NSF101)

Firewall Requirements:

TCP: 33333 and MUX 33332

PBX Information

Architecture:

The Panasonic connects to the LAN via the RJ45 socket on the main unit. The local IP address and other network settings are set through programming over HTTP.

Driver Requirements:

Included

Firmware Requirements (for new installations):

NSX1000: V2.03044
NSX2000: V2.03044

Other Requirements:

A trial CTI license can be used for 60 days

WAN Connectivity
Directory Support
Trunk Monitoring
Analog Phones
Agent Features
Call Tracking Support
CLI Retention Support
Type Make Call Hang up Answer Deflect Blind Transfer Supervised Transfer Hold Pick up Send DTMF Call Fwd Dialback
Panasonic NT handsets