CRM Integrations
Each CRM Integration is bespoke to the application. Click your CRM logo to find out how we work with it or visit the Product CRM Viewer for a comprehensive list of features.
Integrating your telephone system with your CRM or business systems can provide significant productivity gains to your organization, for example, know who is calling and quickly get their details on the screen or simply click on their contact number to automatically make your handset dial the number.
Some of the integration features you will find in Mondago products include:
Click to dial out of web browsers, integrated applications, and other bespoke dialing possibilities
Search the contact data for callers info and "preview" the details in a "toast" pop up
Search the application's contact data through the Address Book
Allow users to "pop" caller's records within the integrated Business System
New contacts can be added from multiple locations such as the live call Preview window, Call history and Missed calls pop up to all integrated applications
Activity Logging / Call Tracking – Manually or automatically log a record of a call against a caller's contact record
Duplicate a contact's details from one integrated Business System to another
