CRM Integrations

Integrating your telephone system with your CRM or business systems can provide significant productivity gains to your organization, for example, know who is calling and quickly get their details on the screen or simply click on their contact number to automatically make your handset dial the number.

Mondago solutions support an extensive range of CRM integrations providing a range of integration features from those described below. Up to four CRM integrations can be concurrently configured.

Visit the Product CRM Viewer for comprehensive supported list of applications and features.

Click to dial

From out of web browsers, integrated applications, and other helpful dialing options

Caller Preview

Search the integrated CRM for callers info when you make or receive a call, and “preview” the details in a “toast” pop up

Contact Popping

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory

Address Book

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results

Add Contact

Add new contacts to the integrated CRM from multiple locations such as the live call Preview window, Call history and Missed calls pop up

ACTIVITY LOGGING

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking

DUPLICATE CONTACT

Add an existing contact’s details from one integrated CRM to another

Go Integrator

Next generation solution for both NetSapiens and Cisco BroadWorks hosted telephony systems – provides CRM integration, call control, MS Teams, and more!

Microsoft Teams Integration

Go Integrator Cara and Go Integrator Nava support a range of MS Teams features, including setting Teams as the main device, an adapter for CRM integration, and Teams presence for colleagues

Become a Partner

Collab with us and join our team as either a CRM Integration Partner or become a Distributor of one of our products – get in touch

CRM Integrations

New CRM and contact-orientated business applications added – visit your product’s CRM Viewer for a comprehensive list

Integration Videos

Watch Go Integrator CRM integration features with the most popular CRM applications

Stay up to date

Follow us on LinkedIn for weekly updates on product releases, newly added integrations, and events we are attending