Go Connect Server Information

Minimum Version Required:

2.4.0

Installation Notes:

To perform an installation you will need the IP address of the PBX.

Directory Download:

Extensions

Advisories:

Only one CTI application can be connected directly at a time to the Panasonic. To connect more than one CTI application the Panasonic Multiplexer (MUX) is required. This is licensed separately.
Go Connect Server detects "connected" handsets to prevent downloading too many devices. If unconnected devices are required they can be added manually.
Presently, there is a problem with using CTI with UT handsets. Retrieve (unhold) doesn't work. It needs to be done manually. UT models should be via uaCSTA.

KX-NT series handsets have the best supported CTI features.

KX-DTxx handsets are supported, these are wired direct connection digital handsets.

**HDV- series handsets have limited functionality and only work with uaCSTA.

KX-UT series handsets have limited functionality and only work with uaCSTA

KX-UT670 handsets are not supported

DECT handsets do not support Answer from the Go Connect Server Example: KX-TCA285

Conference call is not available from the client using Softphone or controlling a handset.

The information presented on this page is based on testing with manufacturer handsets that are fully compatible with the PBX CTI Interface.
For clarity KX-HDV handsets are not fully compatible unless operated in uaCSTA mode – see uaCSTA PBX type for more information
*KX-NT680 & NT630 are supported, but have not been lab tested.

Connection Information

Type:

CSTA

Requirements:

CTI Activation Key is required (KX-NSF101)

Firewall Requirements:

TCP: 33333 and MUX 33332

PBX Information

Architecture:

The Panasonic connects to the LAN via the RJ45 socket on the main unit. The local IP address and other network settings are set through programming over HTTP.

Driver Requirements:

Included

Firmware Requirements (for new installations):

NS500:
NS700:
NS1000:

Other Requirements:

A trial CTI license can be used for 60 days

WAN Connectivity
Directory Support
Trunk Monitoring
Analog Phones
Agent Features
Call Tracking Support
CLI Retention Support
Type Make Call Hang up Answer Deflect Blind Transfer Supervised Transfer Hold Pick up Send DTMF Call Fwd Dialback
Panasonic NT / DT Handsets