Minimum Version Required:
To perform an installation you will need the IP address of the PBX.
When deflecting a call, the call continues ringing at your extension as well as at the deflection target.
The PBX does not natively support completing a consultation transfer while the consultation is in the ringing state. Instead, Go Connect Server simulates this functionality by cancelling the consultation and performing a single-step blind transfer.
Proprietary (LAN CTE)
Dedicated LAN CTE Dedicated LAN CTE license (One)
The Nortel BCM connects to the LAN via the socket on the front of the PBX. The local IP address and other network settings are set through the Nortel Business Element Manager software, which is downloaded from the PBX.
Firmware Requirements (for new installations):
BCM 200 & 400: Release 4.0
BCM 50: Release 2
BCM 450: Release 1
|WAN Connectivity||Trunk Monitoring||Analog Phones Supported||Agent Features Supported|