To perform an installation you will need to install the relevant version of the Aastra TAPI driver and configure it correctly. Go Connect Server will use this driver to connect to the telephone system
It is not possible to track all calls fully after being transferred. Transferred calls may thus give inconsistant results.
OIP driver must be installed and licensed manually first. A TAPI Pro license is required for each monitored extension.
TCP: 683, 684 (Corba)
The Aastra OIP Server (Call Manager) runs on a PC-based platform. It connects over TCP to the Intelligate telephone system. The OIP server is configured through the HTML-based programming interface. The Intelligate telephone system is configured using the AIMS software
Required but not included
Firmware Requirements (for new installations):
7 or later
|WAN Connectivity||Trunk Monitoring||Analog Phones Supported||Agent Features Supported|