Minimum Version Required:
To perform an installation you will need the IP address of the PBX and the system username and password. PLEASE NOTE: these are NOT the logins that are used for the HTML interface. They are the logins from the telnet interface. If in doubt, leave these fields blank to use the defaults
Extensions, Agents, Trunks
The Attendant Console and the 5550 console are not supported as they cannot be monitored.
Handsets without speakerphones (including 5001, 5005, 5201, 5207, analog) do not provide a full range of handset control.
Blind transfer is not specifically supported by Mitel. It is performed as consultation followed by transfer on ringing.
Several handset modes are possible. The modes that have been tested are: Voice set, Keyline, Multicall, Multiline.
Multicall and Multiline cannot be used on the same handset at the same time.
A MiTAI CTI license is required but not directly available for purchase from Mitel. Instead Mitel collect a royalty payment for any registered application connecting to the Mitel MiVoice Business (aka 3300/MCD) telephone system using the MiTAI interface. This payment is collected and submitted to Mitel by the approved MSA partner for the registered application (us in this case). Please contact us directly to obtain pricing and further details.
NOTE: The published purchase price for our products supporting MiTAI does not include the royalty charge. This is itemised as a separate required charge for all our customer and partners purchasing MiTAI-enabled solutions.
MiTAI server 'license to use'
TCP: 8000 and 8001
The Mitel MCD is an hosted equivalent of the Mitel 3300. It the multi-tenant, managed version. Connectivity is the same as for Mitel 3300, though directory download is often disabled for security reasons.
Firmware Requirements (for new installations):
5 or later
A license is required for to be purchased for continued use of the MiTAI interface
|WAN Connectivity||Trunk Monitoring||Analog Phones Supported||Agent Features Supported|