M5 M5

Installation Notes:

If there is problem connecting it is likely to be connected to the login. Please check with M5 whether the user can access the required devices

Directory Download:

Extensions

Advisories:

None

Type:

Proprietary

Firewall Requirements:

HTTPS: 443
These would normally be intrinsically open. If there is a firewall issue, it is more likely to be a restriction to 'known IP addresses only'

Architecture:

The M5 platform is a hosted solution using Cisco handsets. These handsets typically provide a full range of functionality (ie Answer, Hold, etc.)

Driver Requirements:

None

Firmware Requirements (for new installations):

N/A

Other Requirements:

The username will be used to download the devices. It needs to be configured to have security access to this information and the ability to monitor these devices.