Minimum Version Required:
To perform an installation you will need the IP address of the PBX. You will also require a TAPI License on the PBX.
The phone system needs to be on the same subnet as the Go Connect Server, and preferably connected to the same switch.
Having multiple network adapters on the Go Connect Server can prevent us from connecting to the phone system.
You need to add the IP address of the Go Connect Server on the PBX >System data - System Attributes 160-161 Enter the IP in CTI IP (52)
In the event that connection cannot be made to the LG telephone system, no error message is provided. Check all values (in particular IP address of PBX and Tapi license) and try again.
To check if a TAPI license is on the PBX, press Trans/PGM and then press 78 (7* on the iPECS). If a digits "2" appears in the second line of the display (ie .2...6..9....) then you have the license.
Do not install ELG TAPI driver (not required), this will cause issues. TAPI license is required only,
3rd Party TAPI license
Do not install ELG TAPI driver (not required)
UCP - UDP: 5588
The UCP connects to the LAN via the network socket on the main unit. The local IP address and other network settings are set through programming. Programming is performed using the HTML interface.
IPECS CM / UCM are not supported.
|WAN Connectivity||Trunk Monitoring||Analog Phones Supported||Agent Features Supported|