Minimum Version Required:
UC Server connects to the SwitchVox using the Extend API (XML-API) and thus requires an Administrator username (e.g. admin) and password to connect.
Calls are monitored, but the only control is Make Call and Hangup. This is because of limitations on the SwitchVox
Digium SwitchVox can be deployed as a premise-based appliance or on a cloud-based server. Both are configured over HTTP. The operation of the telephone system is better when used with Digium handsets, though other SIP endpoints are also supported.
Firmware Requirements (for new installations):
5.9 or later
|WAN Connectivity||Trunk Monitoring||Analog Phones Supported||Agent Features Supported|