Go Connect Server Information

Minimum Version Required:

2.4.0

Installation Notes:

To perform an installation you will need the IP address of the PBX and the system username and password. PLEASE NOTE: It is mandatory to set a username AND password for every monitored extension.

Directory Download:

Extensions

Advisories:

The Cisco CME/UC500 only accepts one CTI/TAPI connection per extension. Do not try to connect more than one application at a time per extension.
This PBX is end of life from the manufacture.

Connection Information

Type:

Proprietary/Telnet

Requirements:

A username AND password is required for every device to be monitored.

Firewall Requirements:

TCP: 23 (Telnet)
TCP: 2000 (SCCP)

PBX Information

Architecture:

The Cisco Call Manager Express / UC500 connects onto the LAN via one of the RJ45 sockets on the front of the PBX. The local IP address and other network settings are set through the HTML-based programming interface.

Driver Requirements:

Included

Firmware Requirements (for new installations):

15.0(1)

WAN Connectivity
Directory Support
Trunk Monitoring
Analog Phones
Agent Features
Call Tracking Support
CLI Retention Support
Type Make Call Hang up Answer Deflect Blind Transfer Supervised Transfer Hold Pick up Send DTMF Call Fwd Dialback