Minimum Version Required:
To perform an installation you will need the IP address of the PBX and the system username and password. PLEASE NOTE: It is mandatory to set a username AND password for every monitored extension.
The Cisco CME/UC500 only accepts one CTI/TAPI connection per extension. Do not try to connect more than one application at a time per extension.
The Go Connect Server can only monitor one extension to one device.
A username AND password is required for every device to be monitored.
TCP: 23 (Telnet)
TCP: 2000 (SCCP)
The Cisco Call Manager Express / UC500 connects onto the LAN via one of the RJ45 sockets on the front of the PBX. The local IP address and other network settings are set through the HTML-based programming interface.
Firmware Requirements (for new installations):
15.0(1) or later
|WAN Connectivity||Trunk Monitoring||Analog Phones Supported||Agent Features Supported|