Avaya Aura Communication Manager | PBXs and Telephone Systems | Developer Solutions

Go Connect Server Information

Minimum Version Required:


Installation Notes:

To perform an installation you will need:
The IP address of the PBX (C-LAN) and a valid username and password for the Telnet interface
The IP address of the (or AES server) and a valid username and password for the TSAPI interface

Directory Download:

Extensions, Agents, Groups


A working AES server should be configured and tested before attempting to connect. Most problems tend to be around the area of users and their privileges.
No IVR events through CTI are received.

Connection Information


TSAPI / Telnet


Basic TSAPI licenses to cover the number of required extensions, plus any physical transport (ie C-LAN, AES server) as appropriate.
To monitor agents you require a ACD License for the server.

Firewall Requirements:

To PBX - TCP: 5023 (Telnet)
To TSAPI server - TCP: 450 (TSAPI)
Plus additional TCP ports: 1020-1200 (TSAPI)

PBX Information


The Avaya Definity connects onto the LAN via the C-LAN interface and the MAP/D card. AES server is required that includes TSAPI protocol.
The Avaya Communication Manager connects onto the LAN via the Processor Ethernet connection (or C-LAN interface). A separate AES server (version 3 plus) is also required.
The IP address and other settings of the telephone system are set through the Telnet programming interface. Named licenses are not supported

Driver Requirements:


Firmware Requirements (for new installations):

Avaya Definity: Release 7 or later
Avaya Communication Manager: 8 or below

WAN Connectivity Trunk Monitoring Analog Phones Supported Agent Features Supported