Go Connect Server Information

Minimum Version Required:

2.4.0

Installation Notes:

To perform an installation you will need the IP address of the PBX and the SNMP community name. You will also require a CSTA license and an access port number to be programmed for Go Connect Server. This port number is also entered into Go Connect Server configuration.

Directory Download:

Extensions

Advisories:

Certain "bridged" modes provide unusual operation. If possible avoid complex programming of the phone system.Do not use Line Keys, Pooled Line keys or GCO keys on any extensions on the system. Usage of these can lead to PBX overload and crashing.Analog handsets do not provide a full range of features. There is a limit to the total number of devices that can be monitored using CSTA. The limit is 512 devices except on the CIX1200 where it is 1152.

Connection Information

Type:

CSTA/SNMP

Requirements:

Network card and Spare CSTA license

Firewall Requirements:

Site specific ports, normally TCP: 1101 to 1104

PBX Information

Architecture:

The Toshiba CIX/CTX connects to the LAN via the RJ45 socket on the PBX motherboard (behind the removable front cover). The local IP address and other network settings are set through the HTML-based management software.

Driver Requirements:

None

Firmware Requirements (for new installations):

R5.20

Other Requirements:

A dedicated CSTA license is required.

WAN Connectivity
Directory Support
Trunk Monitoring
Analog Phones
Agent Features
Call Tracking Support
CLI Retention Support
Type Make Call Hang up Answer Deflect Blind Transfer Supervised Transfer Hold Pick up Send DTMF Call Fwd Dialback