Name | Supported by Go Connect |
Supported by Go Gateway |
Supported by Go Hosted |
Directory synchronization |
Trunk monitoring |
Analog phones supported |
Agents supported |
License charge 8 |
Connection requirements9 |
| 3Com NBX |  | |
| |
 | |
| - | - |
| 3CX Phone System | 1 | |
|
 | 1 | ||||
| Aastra 800 | 1 | |
| |
| - | 1 | ||
| Aastra Intelligate | 2 | | |
| 6 | |
| OIP Server | |
| Alcatel OmniPCX Office (OXO) | | |
| |
5 | | | | 3rd Party TAPI license to cover the number of required extensions |
| Alcatel OmniPCX Enterprise (OXE) / Alcatel 4400 | | | |
5 | | |  | 3rd Party TAPI license to cover the number of required extensions | |
| Asterisk | 1 | | |
| | | | Access to the AMI interface | |
| Avaya Communication Manager | | |
| |
| |
| | Basic TSAPI licenses to cover the number of required extensions, plus any physical transport (ie C-LAN, AES server) as appropriate |
| Avaya Definity | | |
| |
| |
| | Basic TSAPI licenses to cover the number of required extensions, plus any physical transport (ie C-LAN, MAP-D) as appropriate |
| Avaya Index | 2 | | |
| |
| | 3rd Party TAPI license plus a Index Voice Mail system | |
| Avaya IP Office | | |
| |
5 | |
| | 3rd Party TAPI license |
| Broadsoft Broadworks | 1 | |
| |
| |
| - | 1 |
| BT Versatility | | |
| |
| |
| | Broadband Plus module and Click-To-Dial licenses for all required users. Note: only certain handsets are supported. |
| Cisco Call Manager Express | | |
| |
| |
| - | - |
| Cisco UC500 | | |
| |
| |
| - | - |
| Cisco UCM (Call Manager) | | | |
| |
| - | - | |
| DeTeWe OpenCom | 2 | | |
| |
| | 3rd Party TAPI license | |
| Ericsson BusinessPhone | 2 | | |
| |
| | BusinessLink 3rd Party Tapi Server and License | |
| LG IPECS | | | |
5 | |
| | 3rd Party TAPI license | |
| LG ipLDK | | | |
5 | |
| | 3rd Party TAPI license | |
| LG LDK | | | |
5 | |
| | LAN Card and 3rd Party TAPI license | |
| Mitel 2000 | | |
| |
| |
| | Broadband Plus module and Click-To-Dial licenses for all required users. Note: only certain handsets are supported. |
| Mitel 3300 | | |
| | |
| |
| MiTAI server 'license to use' |
| Mitel Axxess (InterTel) | | |
| | | | - | Network card (or Transceiver) and sufficient PAL points for OAI Monitor and Call Control | |
| Mitel CS5000 (InterTel) | | |
| | | | - | Sufficient OAI resources for Monitor and Call Control | |
| NEC Aspire | 2 | | |
| |
| | 3rd Party TAPI license | |
| NEC DXE | 2 | | |
| |
| | Network card (includes 3rd Party TAPI license) | |
| NEC SVM8100 | 1 | | 3 | | |
| | 3rd Party TAPI license | |
| NEC XN120 (Topaz) | | |
| |
| |
| | Applications Services card and 3rd Party TAPI license |
| Nortel BCM | | |
| | | |
| | Dedicated LAN CTE license (One of) |
| Nortel Norstar | 2 | | |
| |
| | SIM Module, serial connection and 3rd Party TAPI license to cover the number of required extensions | |
| Panasonic KX-NCP | | |
| | | |
| - | - |
| Panasonic KX-TD | 2 | | | | |
| - | Serial connection to the telephone system | |
| Panasonic KX-TDA | | |
| | | |
| - | Network card |
| Panasonic KX-TDE | | |
| | | |
| - | Network card |
| Samsung DCS | 2 | | |
| |
| | SIM Module, serial connection and Dongle (acts as license) | |
| Samsung OfficeServ | | | 3 | | |
| | OfficeServ Link server with spare 3rd Party TAPI license | |
| ShoreTel | | | | | |
| | TAPI Application Server (SKU30049) license | |
| Siemens Hipath 3000 | | |
| 4 | | 7 | | - | Network connection (LIM or HG1500). Please speak to Siemens representative for more guidance. |
| Siemens Hipath 4000 | | | 7 | - | CA 4000 server | ||||
| Siemens OpenOffice (HOOME) | | |
| 4 | |
| |
| Spare CSTA License (not the default one) |
| SIP (Generic) | 2 | |
| |
| |
| - | - |
| SpliceCom Maximiser | | | |
| |
| - | LAN-based connection only | |
| Tadiran Coral IPX | 1 | | |
| |
| | 1 | |
| Tekelec | 2 | |
| |
| |
| - | - |
| Telrad Connegy | 1 | | |
| |
| | 1 | |
| Toshiba CIX | | |
| |
5 | |
| | Network card and Spare CSTA license |
| Toshiba CTX | | |
| |
5 | |
| | Network card and Spare CSTA license |