Posted: May 15, 2014
We are looking to find more support desk engineers to help support our range of computer telephony products.
Go Connect Server is a Telephone Server application that allows application developers and systems integrators to create Computer Telephony, Contact Center and Unified Communications solutions. By providing a consistent environment regardless of the make of telephone system, we allow our partners to focus on their applications and offer them a wider base of customers that they can reach.Learn More About Go Connect Server
Go Gateway for Microsoft Lync provides the technology to link Microsoft Lync Server to a range of telephone systems. This provides Remote Call Control (RCC) services to allow users to control and interact with their telephone handsets from within the Microsoft Lync client. Using Go Gateway for Microsoft Lync, these companies can use their existing telephone system and still reap the benefits of using Microsoft Lync clients: features include presence, call control, and previewing.Learn more about Gateway for Lync
Another core competency of Mondago is to provide a consistent integration to a wide variety of different database and CRM applications. This consistent approach gives our partners confidence to provide integration to these applications even though they themselves are not familiar with them.
We have a large catalog of over 300 applications that we have investigated. We are not able to integrate with every single one of these (using the above criteria), but we can normally at least provide the ability to dial from the application.Current list of supported CRMs
At Mondago, we support a wide range of telephone systems We have most of the relevant telephony equipment at our offices and we regularly use them for testing. It's still not easy keeping up with the various manufacturers, though. It is done through sheer hard work and determination. We also offer rental of our facilities to partners for application testing. This helps our partners to maintain a high level of telephone system integration. We also maintain a list of the supported telephone system and the necessary programming notes to get the telephone system ready for computer telephony.Current list of supported Telephone Systems